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Library Cards

Show All Answers

1. Am I eligible to get a library card?

Any person who resides in the City of Dubuque will be issued a library card with proper identification (driver’s license or birth certificate with social security card) and proof of address (voting card, utility bill, recently postmarked mail, or a check with address imprinted on it.) If you do not have proof of address a postcard will be mailed to you which can be brought into the Library. The Library does not accept post office boxes, or student/campus mail boxes when applying for a card.

2. What if I do not live in Dubuque? Can I get a library card?

The Carnegie-Stout Public Library has partnered with the Cascade Public Library, the Dubuque County Library, and the James Kennedy Public Library in Dyersville to form an Agency with the goal of providing library service to residents of Dubuque County who are not eligible for borrowing privileges from these libraries (typically other towns in the County without a library.) The residents of those communities contracting with the Agency will have full privileges at the Carnegie-Stout Public Library. Towns in Dubuque County currently contracting for library service include: Graf, Luxemburg, New Vienna, and Rickardsville, effective July 1, 2013.

3. I don’t live in a city in Dubuque County that is contracting for library service. Can I buy a library card?

No. You will need to talk with your city government to express your interest in library use and ask them to contract for library service.

4. I do not live in Dubuque County; can I still get a library card?

If you live in the state of Iowa and are a member of a library that participates in the statewide reciprocal borrowing program called Open Access you are eligible for a library card at Carnegie-Stout.

5. I live in Wisconsin (or Illinois); can I get a library card?

Out of state residents who are not eligible for borrowing privileges may purchase a non-resident card for a fee established by the Board of Trustees. See the fines/fees policy

6. I will be visiting Dubuque for a short time. Can I get a library card?

The Carnegie-Stout Public Library will issue guest cards for visitors to the community. The fee for this card is $10.00 and it will be valid for 30 days. Guest cards are limited to having a total of three items on loan at a time.

7. Where do I go to get a library card?

Circulation desk

8. Can my child get a card?

A library card will be issued for a child under the age of 16 when a parent or guardian has signed a “statement of responsibility” card and proof of residency has been established. Guardians may be asked to provide documentation of guardianship.

9. How much does a library card cost?

Library cards are free. Staff may ask for a $1.00 donation however this is not required to get a library card. Replacement cards cost $2.00.

10. How do I renew my library card?

Stop at the Circulation desk, or telephone the Library at 589-4225.

11. I lost my library card. What should I do?

Immediately report this to the Library so that service to the card can be stopped. The borrower is responsible for all activity on the card until it is reported as lost. Telephone the Library at 589-4225.