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1. How do I contact the Carnegie-Stout Public Library?

You can contact us by phone, fax, email, or in person. Learn more about how to contact us

2. Where do I pay my late fees?

You can pay your late fees at the Library during regular hours, or by phone with a credit card.

3. What are the Library Hours?

Find out at Library Hours and Closings

4. What is the library’s mission statement?

The mission of the Carnegie-Stout Public Library is to improve the quality of life by providing resources that enhance and contribute to individual enjoyment, enlightenment, and knowledge.

5. I’ve got a question for a librarian, who should I ask?

Contact the Library at 589-4225 and ask for the Reference Desk. Email us a question...

6. Where is the Library located?

The Library’s address is 360 W. 11th Street in Dubuque, Iowa. It is at the intersection of 11th Street and Locust Street as well as the intersection of 11th Street and Bluff Street.

7. Where does the library’s budget come from?

The library is tax-supported and most of its money comes from the City of Dubuque. A smaller portion of the budget is from the State of Iowa. Other income is derived from the library’s fines, fees, sales of merchandise, grants, gifts and contract library service to other communities. The library receives no federal money.

8. How do I apply for a job at the Library?

Applications can be picked up at the Library or at City Hall in the Personnel Department (50 W. 13th Street, Dubuque, IA 52001.) Access an online application...

9. Can I donate books?

The Library accepts gifts of material to be added to the collection if it fits within the scope of the Materials Selection Policy. If the material cannot be added to the collection, it will be given to the Friends of the Library for their annual used book sale. The Library will not accept materials which are not outright gifts. The Library does reserve the right to dispose of gift materials if necessary. The Library cannot provide donors with an estimate of the gift’s value for tax purposes but can provide the donor with a letter which will list the items donated.

10. Can I post to the public bulletin board?

Due to limited space, the bulletin board is used for announcements of Library Board of Trustees meetings and City of Dubuque meetings. When space allows we invite postings that support not-for-profit community activities. Please submit your poster or notice to the Adult Services Manager for consideration.

11. Where can I find copies of your policies?

Library policies are available on the web site. Paper copies of one or more policies are available inside the Library for a cost of 10 cents per page. Please inquire at the Adult Information Desk. View Policies...