Carnegie-Stout Public Library Dubuque, Iowa - All America CityCarnegie-Stout Public Library - Home Page

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360 W. 11th Street
Dubuque, IA 52001
Ph: (563) 589-4225
Fx: (563) 589-4217

Checking Out

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1. How many items can I check out?
2. How long is the check out period?
3. Can I renew items?
4. How many times can I renew something?
5. Do I have to come into the Library to renew something?
6. What is the TeleCirc number and how do I use it?
7. Can I put an item on hold?
8. How will I be notified when something is ready for me to pick up?
9. Where do I pick up an item that is waiting for me?
10. Where do I go to ask for something to be borrowed from another library? (known as interlibrary loan)
11. Where do I pick up an item borrowed through interlibrary loan (ILL)?
12. Can interlibrary loans be renewed?
13. Can I still check out if I have an overdue item or a fine?
14. How much are the late fees?
15. Can I return items after the Library is closed?

E-Branch Library

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1. Who do I call if I can’t log on to the Library’s web site to see my account or use a database?
2. What are downloadable materials?

History of the Library

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1. When was the library built?

How the Library Operates

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1. What is the Recommendations Desk?
2. How many people work at the library?
3. What does Technical Services do?
4. What does Youth Services do?
5. What does Administration do?
6. What does Adult Services do?
7. What does Circulation Services do?
8. What does Maintenance do?
9. What does Information Technology do?
10. Who are the Library Board of Trustees' members?
11. How does someone become a library board member?

Internet Computers at the Library

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1. Can I use an Internet computer?
2. Does the Library have wireless Internet access?
3. Does the Library loan laptop computers?

Library Cards

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1. Am I eligible to get a library card?
2. What if I do not live in Dubuque? Can I get a library card?
3. I don’t live in a city in Dubuque County that is contracting for library service. Can I buy a library card?
4. I do not live in Dubuque County; can I still get a library card?
5. I live in Wisconsin (or Illinois); can I get a library card?
6. I will be visiting Dubuque for a short time. Can I get a library card?
7. Where do I go to get a library card?
8. Can my child get a card?
9. How much does a library card cost?
10. How do I renew my library card?
11. I lost my library card. What should I do?

Lost or Damaged Items

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1. I lost (or damaged) an item. What should I do?
2. The Library says I still have an item out, but I think I returned it. What should I do?

Main

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1. How do I contact the Carnegie-Stout Public Library?
2. Where do I pay my late fees?
3. What are the Library Hours?
4. What is the library’s mission statement?
5. I’ve got a question for a librarian, who should I ask?
6. Where is the Library located?
7. Where does the library’s budget come from?
8. How do I apply for a job at the Library?
9. Can I donate books?
10. Can I post to the public bulletin board?
11. Where can I find copies of your policies?

Off Site Services

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1. Does the Library have a branch or a satellite to check out or pick up items?

Other Services

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1. Does the Library have a fax machine that I can use?
2. Does the Library have a copy machine?
3. Does the Library still have typewriters for public use?
4. Does the Library have a Notary Public?
5. Can I book a meeting room?

Parking and Bus Service

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1. Where can I park?
2. Is there anywhere I can park for free?
3. Why is there so little parking around the Library?
4. Where is the nearest bus stop?

Suggestions for Purchase

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1. Can I request something be purchased for the collection?
2. How will I know if something I suggested was purchased?

Volunteers

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1. Can I volunteer at the Library?
2. Who are the Friends of the Library?
3. Can I become a Friend of the Library?
4. Who heads the Friends group?

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